Frequently Asked Questions

What does membership in The Energy Cooperative mean?

What does my annual membership fee pay for?

How long is my membership good for?

What does one membership cover?

What is the difference between active, inactive, and supporting members?

What is the difference between the classes of membership?

In the past, I paid only $5 for my residential membership -- why is it now $15?

What is a dues waiver? Are you still offering free memberships? Who qualifies for a dues waiver?

 

What does membership in The Energy Cooperative mean?

The Energy Cooperative is different than other types of energy companies in part because we are a membership-based, member-owned, nonprofit cooperative.  This means that our members are consumers that use our services and who control our governance through democratic voting and who have exclusive access to various member benefits. Your membership primarily provides you access to the different energy programs offered by The Energy Cooperative, whether it is for cost-savings, access to renewable energy, or both!  It is also your stake in the organization's success and a powerful expression of your power as a consumer to exercise informed choices.

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What does my annual membership fee pay for?

As a member-owned, nonprofit cooperative, your annual membership fee is your ownership stake in The Co-op.  Membership fees make up only a small percentage of our annual operating budget, but they allow us to stretch our group buying power as much as possible, reach out to new members, respond to the needs of our current members, and grow in response to a growing membership base. 

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How long is my membership good for?

Your membership begins when you initially enroll for service and lasts one year.  Even if you aren't making any changes to your service or are exempt from paying membership dues, members are expected to renew their membership annually.  Members who fail to renew within one month of their anniversary date will become inactive.  Inactive members are not eligible for the full range of member benefits and cannot vote at the Annual Membership Meeting, although they can still continue to use services through The Co-op.  Membership in The Co-op works best when members use our services and renew their membership in a timely manner, reducing the administrative burdens and costs associated with managing membership and allows us to focus on bringing you the best programs possible.

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What does one membership cover?

One membership covers:

A)     A single location using multiple kinds of energy services (ie heating oil and electricity).

B)      A single location with multiple occurrences of the same type of energy (ie multiple electricity accounts, multiple oil tanks).

C)      Multiple locations of the same or different type of energy services, provided that they are all of the same membership type designation and being managed by the same member.

a.       Organizations, Businesses, and Landlords may include multiple locations if they are all owned and managed by the same company/individual. 

b.      Household members may include multiple locations if they are managing the energy services for another household member, such as a family member at a different location or a second home. 

c.       Personal residences of organizational/business representatives or landlords are not covered under the organizational/business membership and require a separate household membership.

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What is the difference between active, inactive, and supporting members?

Members of The Energy Cooperative are defined by their use of services through ECAP and their annual payment of dues or receipt of a dues waiver.

Active members differ from inactive members in that they both use services/products, but active members are current with their annual dues payment or have requested an annual dues waiver whereas inactive members have not paid their dues or requested a dues waiver within one month of their renewal date. 

Supporting members cannot use services/products due to temporary or permanent unavailability of a service/product, choice not to use service, or the like, but do pay an annual membership in support of The Co-op's work and in return for limited member benefits. 

Only active members can vote at the Annual Member Meeting and are eligible for patronage rebates.

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What is the difference between the classes of membership

Most of our members are Class B: Household members meaning they use our services to power or heat their home. 

Other members may either be Class A: Organizations, which include cooperative organizations, credit unions, unincorporated associations, community associations, or non‑profit organizations. 

Class C: Business members include businesses or for-profit enterprises not already covered by Class A.  This includes landlords who are purchasing and managing power/oil on behalf of their properties.  If your tenant is purchasing and paying for their own service, they should have their own class B membership.  Landlords can list several properties under one membership.

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In the past, I paid only $5 for my household membership -- why is it now $15?

For the first time in the Co-op's 30 year history, in 2009 we raised our membership dues to better support all of you, our members.  The $15 fee we now charge is actually the inflation-adjusted equivalent to the $5 fee established in 1979.  This increase will allow us to grow in support of our growing membership, while still offering dues waivers to those members that need it most.

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What is a dues waiver? Are you still offering free memberships? Who qualifies for a dues waiver?

In the past, The Co-op has offered various types of free memberships to various categories of members.  In March 2010, a membership policy was approved clarifying that practice.  Any member may request an annual dues waiver if they are in a low-income household (Class B members) or have a very small operating budget (Class A or C).  No proof of income/operating budget or explanation is required and there are no specific limits.  We are still very committed to providing membership free of charge to those in need, so please use your own discretion to determine whether you would like to request a dues waiver.  Please note, dues waivers now must be requested each year, unlike in years past where they carried over from year to year.

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The Energy Cooperative  |  1528 Walnut St, Ste 2100  |  Philadelphia, PA  19102

(p) 215 413 2122  (f) 215 449 3375   info@TheEnergy.Coop

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