{"id":1108,"date":"2018-08-16T18:04:31","date_gmt":"2018-08-16T18:04:31","guid":{"rendered":"https:\/\/www.theenergy.coop\/?page_id=1108"},"modified":"2024-08-02T19:43:37","modified_gmt":"2024-08-02T19:43:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.theenergy.coop\/test\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1108\" class=\"elementor elementor-1108\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-502f1aea elementor-section-full_width elementor-section-height-min-height elementor-section-items-top elementor-section-content-top shapedividers_com-8347 elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"502f1aea\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-384048dc\" data-id=\"384048dc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c760731 elementor-widget elementor-widget-spacer\" data-id=\"1c760731\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3953db28 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3953db28\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1d5a92e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no e-con\" data-id=\"1d5a92e\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef584b6 elementor-widget elementor-widget-heading\" data-id=\"ef584b6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FIND THE ANSWERS YOU ARE LOOKING FOR <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b19275d elementor-widget elementor-widget-text-editor\" data-id=\"b19275d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>If you have questions we are here to help. Browse questions below or feel free to call us anytime. You will always get a real person to help and answer your questions <a href=\"tel:2154132122\">215.413.2122<\/a>.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7728410 elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"7728410\" data-element_type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tabs-wrapper{width:25%;flex-shrink:0}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tab-desktop-title.elementor-active{border-right-style:none}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tab-desktop-title.elementor-active:after,.elementor-widget-tabs.elementor-tabs-view-vertical 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.elementor-tab-desktop-title.elementor-active:before{display:block;content:\"\";position:absolute}.elementor-widget-tabs .elementor-tab-desktop-title:focus-visible{border:1px solid #000}.elementor-widget-tabs .elementor-tab-mobile-title{padding:10px;cursor:pointer}.elementor-widget-tabs .elementor-tab-content{padding:20px;display:none}@media (max-width:767px){.elementor-tabs .elementor-tab-content,.elementor-tabs .elementor-tab-title{border-style:solid solid none}.elementor-tabs .elementor-tabs-wrapper{display:none}.elementor-tabs .elementor-tabs-content-wrapper{border-bottom-style:solid}.elementor-tabs .elementor-tab-content{padding:10px}}@media (min-width:768px){.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tabs{display:flex}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tabs-wrapper{flex-direction:column}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tabs-content-wrapper{flex-grow:1;border-style:solid solid solid none}.elementor-widget-tabs.elementor-tabs-view-horizontal .elementor-tab-content{border-style:none solid solid}.elementor-widget-tabs.elementor-tabs-alignment-center .elementor-tabs-wrapper,.elementor-widget-tabs.elementor-tabs-alignment-end .elementor-tabs-wrapper,.elementor-widget-tabs.elementor-tabs-alignment-stretch .elementor-tabs-wrapper{display:flex}.elementor-widget-tabs.elementor-tabs-alignment-center .elementor-tabs-wrapper{justify-content:center}.elementor-widget-tabs.elementor-tabs-alignment-end .elementor-tabs-wrapper{justify-content:flex-end}.elementor-widget-tabs.elementor-tabs-alignment-stretch.elementor-tabs-view-horizontal .elementor-tab-title{width:100%}.elementor-widget-tabs.elementor-tabs-alignment-stretch.elementor-tabs-view-vertical .elementor-tab-title{height:100%}.elementor-tabs .elementor-tab-mobile-title{display:none}}<\/style>\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1241\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1241\" aria-expanded=\"false\">General<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1242\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1242\" aria-expanded=\"false\">Renewable Electricity<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1243\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1243\" aria-expanded=\"false\">Renewable Natural Gas<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1244\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1244\" aria-expanded=\"false\">Heating Oil<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1241\" aria-expanded=\"false\">General<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1241\" tabindex=\"0\" hidden=\"false\"><p class=\"p1\"><strong><span class=\"s1\">I am not a member of The Energy Co-op yet but am moving to the area and would like to join. What do I need to do?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Welcome to southeastern Pennsylvania! First please coordinate with your utility to confirm the service start date at your new home. Once you\u2019ve done that, please contact our office with the following information:<\/span><\/p><ul class=\"ul1\"><li class=\"li1\"><span class=\"s1\">Your new service address.<\/span><\/li><li class=\"li1\"><span class=\"s1\">Your new billing address.<\/span><\/li><li class=\"li1\"><span class=\"s1\">The new account number provided by your utility.<\/span><\/li><li class=\"li1\"><span class=\"s1\">If you are a PGW customer enrolling for RNG supply, the new Service Point ID number and Rate Schedule provided by PGW (if applicable).<\/span><\/li><li class=\"li1\"><span class=\"s1\">The date you would like service to begin at your new address.<\/span><\/li><\/ul><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Do you offer an exciting and fun way to meet other members and learn how to connect my neighborhood, friends, and community with The Energy Co-op?<\/span><\/strong><\/p><p class=\"p1\">Yes! Please contact Member Services Manager Noah Swistak at <a title=\"mailto:noah@theenergy.coop\" href=\"mailto:noah@theenergy.coop\">noah@theenergy.coop<\/a>,<br \/>who can provide information about our Member Ambassador program and other ways to get involved.<\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">How can I keep up with what\u2019s new at The Energy Co-op?<\/span><\/strong><\/p><ol class=\"ol1\"><li class=\"li1\"><span class=\"s1\">Our <a href=\"https:\/\/www.theenergy.coop\/upcoming-events\/\"><span class=\"s2\">Upcoming Events<\/span><\/a> page offers a look at future events for The Energy Co-op and our partners.<\/span><\/li><li class=\"li1\"><span class=\"s1\">Our monthly newsletter, <em>The Current<\/em>, details what\u2019s happening at The Energy Co-op, as well as the latest on sustainable energy in the Delaware Valley and beyond. If you\u2019re not receiving <em>The Current<\/em> in your inbox each month, please reach out at <a href=\"mailto:info@theenergy.coop\"><span class=\"s2\">info@theenergy.coop<\/span><\/a> and we\u2019ll make sure to add you to the list. Archived issues of <em>The Current<\/em> are <a href=\"https:\/\/www.theenergy.coop\/monthly-newsletter\/\"><span class=\"s2\">available here<\/span><\/a>.<\/span><\/li><li class=\"li1\"><span class=\"s1\">Our <a href=\"https:\/\/www.theenergy.coop\/blog\/\"><span class=\"s2\">website\u2019s blog, also titled <em>The Current<\/em><\/span><\/a><em>,<\/em> takes a deeper dive into timely and pertinent topics for Energy Co-op members.<\/span><\/li><li class=\"li1\"><span class=\"s1\">Follow us and engage on <a href=\"https:\/\/www.facebook.com\/theenergycoop\"><span class=\"s2\">Facebook<\/span><\/a>, <a href=\"https:\/\/twitter.com\/theenergy_coop\"><span class=\"s2\">Twitter<\/span><\/a>, <a href=\"https:\/\/www.instagram.com\/theenergy.coop\/\"><span class=\"s2\">Instagram<\/span><\/a>, and <a href=\"https:\/\/www.linkedin.com\/company\/the-energy-co-op\/\"><span class=\"s2\">LinkedIn<\/span><\/a>.<\/span><\/li><\/ol><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Is someone from The Energy Co-op available to speak to my workplace, school, or community organization about renewable energy?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Please get in touch at 215.413.2122 or <a href=\"mailto:info@theenergy.coop\"><span class=\"s2\">info@theenergy.coop<\/span><\/a> with details about the speaking opportunity and we will work to accommodate your request.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">I am a member and planning to move. What do I do to maintain service from The Energy Co-op?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">First, inform your utility that you are moving. Once you\u2019ve done that, please contact our office with the following information:<\/span><\/p><ul class=\"ul1\"><li class=\"li1\"><span class=\"s1\">Your new service address.<\/span><\/li><li class=\"li1\"><span class=\"s1\">Your new billing address.<\/span><\/li><li class=\"li1\"><span class=\"s1\">The new account number provided by your utility (for PECO and PPL customers only).<\/span><\/li><li class=\"li1\"><span class=\"s1\">The new Service Point ID number and Rate Schedule (for PGW customers only).<\/span><\/li><li class=\"li1\"><span class=\"s1\">The date you would like service to begin at your new address.<\/span><\/li><li class=\"li1\"><span class=\"s1\">The date you would like service to end at your current address.<\/span><\/li><li class=\"li1\">Whether you have already requested through your utility to keep your third-party supplier.<\/li><\/ul><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Is The Energy Co-op hiring?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Check our <a href=\"https:\/\/www.theenergy.coop\/about\/careers\/\"><span class=\"s2\">Careers page<\/span><\/a> for any open opportunities and instructions to submit your application.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">How can I be removed from The Energy Co-op\u2019s mailing list?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Please click the <em>Unsubscribe<\/em> link at the bottom of the email you received from The Energy Co-op.<\/span><br \/><span class=\"s1\">Note, however, that you will continue to receive messages relating to your rights as a member of a cooperative corporation, as required by law.<\/span><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1242\" aria-expanded=\"false\">Renewable Electricity<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1242\" tabindex=\"0\" hidden=\"hidden\"><p><strong>What are The Energy Co-op\u2019s renewable electricity options?<\/strong><\/p><p><span style=\"font-weight: 400;\">The Energy Co-op offers 100% renewable electricity to customers in both PECO and PPL service territories. We offer local and national options: EcoChoice100 Pennsylvania, which is sourced only from renewable sources located in Pennsylvania, and EcoChoice100 National, which is sourced from renewable sources located nationwide. Currently, both options are 99% wind power and 1% solar power. Each option is offered at a variable rate, which may change monthly. <\/span><a href=\"https:\/\/www.theenergy.coop\/electricity-terms-conditions\/\"><span style=\"font-weight: 400;\">Current rates for PECO and PPL customers are available here.<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">Due to sudden, significant wholesale cost increases for renewable electricity and extraordinary volatility in all energy markets, as of October 1, 2021 and until further notice, The Energy Co-op is not in a position to offer new enrollments or renewal options that include fixed rates. We are monitoring the market daily and will again offer fixed rate 100% renewable electricity as soon as market conditions permit. In the past few years, we have worked diligently to lower the supply cost of renewable electricity for our members in order to expand and advance our shared goal of reducing our region\u2019s reliance on fossil fuels. We will continue to do so, and we appreciate your patience, understanding, and continued support of The Energy Co-op. <\/span><\/p><p>\u00a0<\/p><p><strong>Can I sign up for The Energy Co-op\u2019s Renewable Electricity program?<\/strong><\/p><p class=\"p1\"><span class=\"s1\">Anyone who receives an electricity bill from PECO or PPL can enroll in The Energy Co-op\u2019s Renewable Electricity program. When you enroll in any of The Energy Co-op\u2019s energy programs, you become a cooperative member.<\/span><\/p><p>\u00a0<\/p><p><strong>Do The Energy Co-op members have to pay dues?<\/strong><\/p><p>No, there are no membership dues.<\/p><p>\u00a0<\/p><p><strong>Does The Energy Co-op\u2019s Renewable Electricity program charge any fees? <\/strong><\/p><p class=\"p1\"><span class=\"s1\">Not for residential accounts. There are no enrollment fees, no membership fees, no monthly fees, and no cancellation fees. You can leave the program at any time by notifying your electricity utility or us. Of course, we hope you will be like the vast majority of our members and continue to support The Energy Co-op for years to come.<\/span><\/p><p class=\"p1\"><span class=\"s1\">For commercial accounts, there are no enrollment fees, no membership fees, and no monthly fees. For most commercial accounts, there is no cancellation fee either. However, for certain large commercial accounts, prudent business practice occasionally may require The Energy Co-op to impose an early cancellation fee that is clearly disclosed in writing and discussed before service begins.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Please note that both PECO and PPL charge account and other distribution fees, none of which are paid to The Energy Co-op.<\/span><\/p><p>\u00a0<\/p><p><strong>How does The Energy Co-op\u2019s Renewable Electricity program work?<\/strong><\/p><p class=\"p1\"><span class=\"s1\">When you enroll in our Renewable Electricity program, The Energy Co-op will become your renewable electricity supplier within 3-5 days. But your utility (whether PECO or PPL) will remain responsible for delivering it to your home or business. We supply it to your utility, and the utility delivers it to you. There is nothing to install and no interruption of service. Your electric utility will continue to bill you. You\u2019ll see The Energy Co-op listed on your utility bill as your supplier.<\/span><\/p><p>\u00a0<\/p><p><strong>How do I enroll in The Energy Co-op\u2019s Renewable Electricity program?<\/strong><\/p><p class=\"p1\"><span class=\"s1\">You can sign up at any time online at\u00a0<a href=\"https:\/\/www.theenergy.coop\/enrollment\"><span class=\"s2\">www.theenergy.coop\/enrollment<\/span><\/a>\u00a0or by emailing us at\u00a0<a href=\"mailto:info@theenergy.coop\"><span class=\"s2\">info@theenergy.coop<\/span><\/a>. You can also call us Monday through Friday, between 9am and 5pm, at 215.413.2122. Signing up for our Renewable Electricity program only takes a few minutes\u2014and even less if you have your electric utility bill in hand.<\/span><\/p><p>\u00a0<\/p><p><strong>Why would I want to change to using renewable electricity? <\/strong><\/p><p class=\"p1\"><span class=\"s1\">Using renewable electricity from wind and solar power reduces pollution and carbon emissions, resulting in cleaner air and more clean energy jobs, rewards clean energy investment, and advances our region\u2019s transition to a sustainable energy future.<\/span><\/p><p>\u00a0<\/p><p><strong>What\u2019s the difference between The Energy Co-op\u2019s Renewable Electricity program and other renewable electricity companies?<\/strong><\/p><p class=\"p1\"><span class=\"s1\">The Energy Co-op is a nonprofit cooperative owned by the people and businesses it supplies energy to. Our members know that every cent is going towards our mission of helping our members affordably and sustainably buy, use, and understand energy. And our business practices are totally transparent. No tricks. No gimmicks. No fees.<\/span><\/p><p class=\"p1\"><span class=\"s1\">We are committed to our community. We are a Pennsylvania supplier, based in Philadelphia for over 40 years. Most of the renewable electricity we supply is generated in Pennsylvania, reducing local pollution, and supporting the growth of the local green economy.<\/span><\/p><p class=\"p1\"><span class=\"s1\">And unlike many companies that offer renewable electricity, the only electricity offered by The Energy Co-op is 100% wind and solar. Renewable electricity isn\u2019t a sideline business to a larger fossil-fuel electricity business. We offer only 100% wind and solar power.<\/span><\/p><p class=\"p3\"><span class=\"s2\"><a href=\"https:\/\/www.theenergy.coop\/blog\/shop-renewable-electricity-pa\/\">You can learn more about how to shop for renewable electricity in Pennsylvania here.<\/a><\/span><\/p><p>\u00a0<\/p><p><strong>What are the advantages of The Energy Co-op\u2019s cooperative business model?<\/strong><\/p><p class=\"p1\"><span class=\"s1\">As a cooperative, we\u2019ve focused on the triple bottom line since long before triple bottom line became popular. People, planet, profit\u2014with a strong emphasis on the first two.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Our members come first, of course. When you buy energy from The Energy Co-op, you become a member. (Don\u2019t worry\u2014there are no dues!) When you become a member, you become an owner\u2014one of thousands of owners in our area who participate in our renewable energy programs because they are concerned about our community, our state, and our planet. Together, we don\u2019t just talk about making our world a better one, we vote with our energy dollars to do it.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Also, because we have no stockholders or other investors, The Energy Co-op can innovate in ways that corporations don\u2019t. For example, we were the first supplier of renewable electricity in southeast Pennsylvania starting in 1998. And in 2015, we became the first\u2014and are still the only\u2014supplier of renewable natural gas to our area. We innovate because our cooperative member-owners want us to look for ways to accelerate our state\u2019s transition to a sustainable energy future. That\u2019s our cooperative advantage!<\/span><\/p><p>\u00a0<\/p><p><strong>Does renewable electricity cost more than electricity from my utility?<\/strong><\/p><p><span style=\"font-weight: 400;\">Please note that PECO and PPL change their electricity rates every few months. And our Renewable Electricity program variable rate products are also subject to change monthly (although we work as hard as we can to keep them steady). So, the difference in cost will vary. <\/span><a href=\"https:\/\/www.theenergy.coop\/electricity-terms-conditions\/\"><span style=\"font-weight: 400;\">Our current renewable electricity rates and detailed terms applicable to PECO and PPL customers can be found here.<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">We and our Renewable Electricity program members believe any difference in price is a small cost for a cleaner planet, a more sustainable Pennsylvania, and a more robust local green economy.<\/span><\/p><p>\u00a0<\/p><p><strong>How Does The Energy Co-op source renewable electricity?<\/strong><\/p><p class=\"p1\"><span class=\"s1\">The 100% renewable electricity offered by The Energy Co-op is supported by our purchase of renewable electricity certificates, or RECs. A REC represents 1 megawatt-hour of electricity generated by a renewable resource and, in our case, by a wind or solar renewable resource. For our EcoChoice100 Pennsylvania products, these RECs represent electricity generated only in our state. Energy Co-op members enrolled in our Renewable Electricity program may claim that their home or business is powered by 100% wind and solar, or 100% renewable electricity.<\/span><\/p><p class=\"p3\"><span class=\"s1\">The Energy Co-op retires the RECs it purchases on behalf of our members. As a member-owned cooperative, we operate with 100% transparency. We are required to comply with the laws, rules, and regulations of Pennsylvania governing both third-party suppliers and acquisition and retirement of RECs, including oversight by the Pennsylvania Public Utility Commission. In addition, we are subject to audit by the Federal Trade Commission at any time with respect to our 100% renewable energy programs.<\/span><\/p><p>\u00a0<\/p><p><b>I have or am considering installing solar panels on my home. Can I net meter with The Energy Co-op?<br \/><\/b>The Energy Co-op offers limited net metering opportunities to our members. To learn if you are eligible, please contact our office with the installer\u2019s generation estimate for the solar array at your home, whether it\u2019s planned or already installed. If that is not available, please provide us with the array\u2019s size\/capacity.<\/p><p>\u00a0<\/p><p><strong>Can you supply my business? <\/strong><\/p><p class=\"p1\"><span class=\"s1\">Yes. We supply businesses, including owners of multi-family rental properties, through all of our energy programs, including renewable electricity. Just\u00a0<a href=\"https:\/\/www.theenergy.coop\/electricity-commercial-rate-quotes\/\"><span class=\"s2\">submit a commercial quote request online<\/span><\/a><\/span><span class=\"s3\">, <\/span><span class=\"s1\">send us an email to\u00a0<a href=\"mailto:electricity@theenergy.coop\"><span class=\"s2\">info@theenergy.coop<\/span><\/a><\/span><span class=\"s3\">, <\/span><span class=\"s1\">or call us at 215-413-2122.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Can The Energy Co-op supply the public buildings in my municipality with renewable electricity?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Yes, we would be happy to! Please call us at 215-413-2122 or email us at <a href=\"mailto:electricity@theenergy.coop\"><span class=\"s2\">info@theenergy.coop<\/span><\/a> for more information. <\/span><\/p><p>\u00a0<\/p><p><strong>Will participating in this program affect any billing assistance programs?<\/strong><\/p><p class=\"p1\"><span class=\"s1\">Joining The Energy Co-op will not affect your use of Budget Billing, your eligibility for LIHEAP, or the Senior Discount on the distribution portion of your bill. Unfortunately, PECO customers on the Customer Assistance Program (CAP) are currently not eligible to choose any third-party electric supplier.<\/span><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1243\" aria-expanded=\"false\">Renewable Natural Gas<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1243\" tabindex=\"0\" hidden=\"hidden\"><p><strong>What is Renewable Natural Gas?<\/strong><\/p><p>Renewable Natural Gas (or RNG) is comprised primarily of methane that forms naturally from the decomposition of organic waste in landfills and other waste treatment facilities. Also known as biogas, it is often flared, burning it, and wasting its energy content. However, RNG can also be used like conventional natural gas. But it is recovered without any drilling or fracking.<\/p><p>\u00a0<\/p><p><strong>Who can sign up for The Energy Co-op\u2019s RNG program?<\/strong><\/p><p class=\"p1\"><span class=\"s1\">Anyone who receives a gas bill from PECO or PGW can enroll in The Energy Co-op\u2019s Renewable Natural Gas program. When you enroll in any of The Energy Co-op\u2019s energy programs, you become a cooperative member<\/span><span class=\"s2\">.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Do The Energy Co-op members have to pay dues?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">No, there are no membership dues.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Does The Energy Co-op\u2019s RNG program charge any fees?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Not for residential accounts. There are no enrollment fees, no membership fees, no monthly fees, and no cancellation fees. You can leave the program at any time by notifying your gas utility or us. Of course, we hope you will be like the vast majority of our members and continue to support The Energy Co-op for years to come.<\/span><\/p><p class=\"p1\"><span class=\"s1\">For commercial accounts, there are no enrollment fees, no membership fees, and no monthly fees. For most commercial accounts, there is no cancellation fee either. However, for certain large commercial accounts, prudent business practice occasionally may require The Energy Co-op to impose an early cancellation fee that is clearly disclosed in writing and discussed before service begins.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Please note that both PECO and PGW charge account and other distribution fees, none of which are paid to The Energy Co-op.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">How does The Energy Co-op\u2019s RNG program work?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">When you enroll in our RNG program, The Energy Co-op will become your renewable natural gas supplier within 1-2 billing cycles. But your utility (whether PECO or PGW) will remain responsible for delivering it to your home or business. We supply it to your utility, and the utility delivers it to you. There is nothing to install and no interruption of service. Your gas utility will continue to bill you. You\u2019ll see The Energy Co-op listed on your utility bill as your supplier.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">How do I enroll in The Energy Co-op\u2019s Renewable Natural Gas program?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">You can sign up at any time online at\u00a0<a href=\"https:\/\/www.theenergy.coop\/enrollment\"><span class=\"s2\">www.theenergy.coop\/enrollment<\/span><\/a><\/span><span class=\"s3\">\u00a0<\/span><span class=\"s1\">or by emailing us at\u00a0<a href=\"mailto:info@theenergy.coop\"><span class=\"s2\">info@theenergy.coop<\/span><\/a>. You can also call us Monday through Friday, between 9am and 5pm, at 215.413.2122. Signing up for our RNG program only takes a few minutes\u2014and even less if you have your gas utility bill in hand.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Why would I want to change to using RNG?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Conventional natural gas is recovered by deep drilling and environmentally destructive fracking, including here in Pennsylvania. The results? Subsurface and surface disturbance, groundwater contamination, and air emissions of raw methane from drilling and production rigs. By enrolling in The Energy Co-op\u2019s RNG program, you are decreasing the demand for conventional natural gas and reducing the environmental damage caused by drilling and fracking. In addition, you are using and promoting the use of an abundant, sustainable resource. Finally, you are directly supporting businesses and projects that capture this valuable resource and put it to good use.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">What\u2019s the difference between The Energy Co-op\u2019s RNG program and other \u201cgreen\u201d gas options?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Many gas suppliers that advertise a \u201cgreen\u201d option purchase carbon offsets on your behalf. These offsets can be generated from investing in energy efficiency projects, planting trees, and other such projects that are intended to reduce carbon dioxide emissions. However, carbon offset projects do not necessarily reduce drilling or fracking, nor do they promote the use of abundant, sustainable biogas. As far as we know, The Energy Co-op\u2019s RNG program is currently the only one serving southeastern Pennsylvania that directly supports the production and use of RNG.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">What are the advantages of The Energy Co-op\u2019s cooperative business model?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">As a cooperative, we\u2019ve focused on the triple bottom line since long before triple bottom line became popular. People, planet, profit\u2014with a strong emphasis on the first two.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Our members come first, of course. When you buy energy from The Energy Co-op, you become a member. (Don\u2019t worry\u2014there are no dues!) When you become a member, you become an owner\u2014one of thousands of owners in our area who participate in our renewable energy programs because they are concerned about our community, our state, and our planet. Together, we don\u2019t just talk about making our world a better one, we vote with our energy dollars to do it.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Also, because we have no stockholders or other investors, The Energy Co-op can innovate in ways that corporations don\u2019t. For example, we were the first supplier of renewable electricity in southeast Pennsylvania starting in 1998. And in 2015, we became the first\u2014and are still the only\u2014supplier of RNG to our area. We innovate because our cooperative member-owners want us to look for ways to accelerate our state\u2019s transition to a sustainable energy future. That\u2019s our cooperative advantage!<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Does RNG cost more than conventional natural gas?<\/span><\/strong><\/p><p><span style=\"font-weight: 400;\">Please note that PECO and PGW change their gas rates every few months. And our RNG program variable rate products are also subject to change monthly (although we work as hard as we can to keep them steady). So, the difference in cost will vary. <\/span><a href=\"https:\/\/www.theenergy.coop\/renewable-natural-gas-terms-conditions\/\"><span style=\"font-weight: 400;\">Our current RNG rates and detailed terms applicable to PECO and PGW customers can be found here.<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">We and our RNG program members believe any difference in price is a small cost for a cleaner planet, a more sustainable Pennsylvania, and a more robust local green economy.<\/span><\/p><p>\u00a0<\/p><p class=\"p4\"><strong><span class=\"s1\">How Does The Energy Co-op Source RNG?<\/span><\/strong><\/p><p class=\"p5\"><span class=\"s1\">Our RNG program is like our Renewable Electricity program. Just as there is only one set of electricity distribution wires, there is only one system of gas distribution pipes.<\/span><\/p><p class=\"p5\"><span class=\"s1\">So, each program is supported by our purchase of what are called environmental attributes. For electricity, these are called renewable electricity certificates, or RECs. For renewable natural gas, these are sometimes called renewable natural gas credits, or RNGCs (pronounced \u201cRINKS\u201d). A REC represents 1 megawatt-hour of generated renewable electricity. A RNGC represents the direct equivalent of 1 mmBtu of landfill methane.<\/span><\/p><p class=\"p5\"><span class=\"s1\">Since The Energy Co-op\u2019s RNG program began, we have supported it in two ways: (1) We have acquired RNGCs from landfills that process biogas and inject it into the natural gas distribution system; and (2) we have acquired RECs from landfills that process biogas and use it to generate electricity. Both methods are industry-recognized means of sourcing RNG.<\/span><\/p><p class=\"p5\"><span class=\"s1\">Please note that The Energy Co-op\u2019s Renewable Electricity program is supported only by the purchase of 100% wind and solar RECs, not landfill biogas RECs.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Can you supply my business?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Yes. We supply owners of both multi-family rental properties and businesses through all of our energy programs, including RNG. Just\u00a0<a href=\"https:\/\/www.theenergy.coop\/natural-gas-commercial-rate-quotes\/\"><span class=\"s2\">submit a commercial quote request online<\/span><\/a><\/span><span class=\"s3\">, <\/span><span class=\"s1\">send us an email to\u00a0<a href=\"mailto:naturalgas@theenergy.coop\"><span class=\"s2\">info@theenergy.coop<\/span><\/a><\/span><span class=\"s3\">, <\/span><span class=\"s1\">or call us at 215-413-2122.<\/span><\/p><p>\u00a0<\/p><p class=\"p9\"><strong><span class=\"s1\">Can The Energy Co-op supply the public buildings in my municipality with RNG?<\/span><\/strong><\/p><p class=\"p9\"><span class=\"s1\">Yes, we would be happy to! In February 2021, <a href=\"https:\/\/www.theenergy.coop\/events\/swarthmore-rng\/\"><span class=\"s6\">Swarthmore Borough became the first municipality<\/span><\/a> in Pennsylvania to make the switch from conventional natural gas, with hopefully many more to follow. Please call us at 215-413-2122 or email us at <a href=\"mailto:naturalgas@theenergy.coop\"><span class=\"s6\">info@theenergy.coop<\/span><\/a> for more information. <\/span><\/p><p>\u00a0<\/p><p class=\"p9\"><strong><span class=\"s1\">When did The Energy Co-op first begin supplying RNG?<\/span><\/strong><\/p><p class=\"p9\"><span class=\"s1\">The Energy Co-op first started supplying RNG to PECO gas customers in 2015 and became the first and only supplier of RNG in Philadelphia in January 2020 through our expansion into PGW territory.<\/span><\/p><p>\u00a0<\/p><p class=\"p9\"><strong><span class=\"s1\">Why does it take up to 1-2 billing cycles before The Energy Co-op becomes my renewable natural gas supplier?<\/span><\/strong><\/p><p class=\"p9\"><span class=\"s1\">When you enroll in The Energy Co-op\u2019s RNG program, we inform your utility of the change. It is then the responsibility of the utility to process the supplier switch in accordance with the utility\u2019s rules, which does not occur instantly. RNG enrollments processed by PECO can take from 11-51 days to become active. RNG enrollments processed by PGW can take from 15-75 days to become active. The Energy Co-op is not responsible for these delays, and we appreciate your understanding.<\/span><\/p><p>\u00a0<\/p><p class=\"p9\"><strong><span class=\"s1\">Is there an RNG mandate in Pennsylvania?<\/span><\/strong><\/p><p class=\"p9\"><span class=\"s1\">No, The Energy Co-op is voluntarily supplying 100% renewable natural gas.<\/span><\/p><p>\u00a0<\/p><p class=\"p1\"><strong><span class=\"s1\">Will participating in this program affect any billing assistance programs?<\/span><\/strong><\/p><p class=\"p1\"><span class=\"s1\">Choosing The Energy Co-op should not affect your use of Budget Billing, your eligibility for LIHEAP, or the Senior Discount on the distribution portion of your gas utility bill. Unfortunately, neither PGW customers with CRP nor PECO customers on CAP are currently eligible to choose any third party gas supplier other than their gas utility.<\/span><\/p><p>\u00a0<\/p><p class=\"p9\"><strong><span class=\"s1\">Where can I learn even more about The Energy Co-op\u2019s RNG program?<\/span><\/strong><\/p><p class=\"p9\"><span class=\"s1\">Join us at one of our upcoming <a href=\"https:\/\/us02web.zoom.us\/webinar\/register\/8516092647207\/WN_pliAhBalRl-E1G9kJfVnrA\"><span class=\"s6\">RNG webinars<\/span><\/a>. Held quarterly, these presentations educate on the benefits of RNG and what you can do to get involved.<\/span><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1244\" aria-expanded=\"false\">Heating Oil<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1244\" tabindex=\"0\" hidden=\"hidden\"><p><strong>Who are the current participating heating oil Vendors? <\/strong><\/p><p>A list of Vendors supplying various geographic territories is available here.<\/p><p>\u00a0<\/p><p><strong>How much will I pay for delivered heating oil?<\/strong><\/p><p>Our heating oil prices are based on a daily variable rate updated every business day, and Energy Co-opmembers pay the rate in effect on the date of delivery. Please note that our vendors reserve the right to charge additional delivery fees, which may vary. .<\/p><p><strong>How can I request heating oil delivery?<\/strong><\/p><p>After enrolling in our program and choosing a supplier, you\u2019ll get a confirmation email which will include contact information for the supplier you selected. You can then call your supplier during their business hours, note that you\u2019re a member of The Energy Co-op, and schedule a delivery. Please note, members are solely responsible for both requesting and cancelling deliveries when needed.<\/p><p><strong>When will a heating oil delivery be made following my request?<\/strong><\/p><p>Members may request heating oil delivery as either Will Call Service or Automatic Service. Will Call Service is typically delivered 1-3 days following the request, while Automatic Service occurs in accordance with the schedule agreed upon between the member and supplier. In all cases, members will be charged the rate in effect on the date of delivery. Are suppliers allowed to charge price premiums to Energy Co-op members? If a member requests Will Call Service and that member is unable or unwilling to accept<\/p><p>delivery of the minimum per delivery volume set by the applicable vendor, then that vendor may, in addition to the applicable price, invoice that member a premium per gallon of heating oil delivered in an amount agreed between the vendor and The Energy Co-op. Prior to requesting Will Call Service, members should confirm with their respective vendors the specific minimum per delivery volume and price premium applicable to Will Call Service.<\/p><p><strong>When can Vendors refuse a request for heating oil delivery?<\/strong><\/p><p>A vendor may refuse a request by a member for heating oil delivery if (1) that member has failed to pay when due an account balance, (2) in the judgment of that vendor, conditions at the delivery location render such delivery unsafe, including, for example, hazards and faulty equipment at the delivery location, or (3) delivery is prevented due to any cause beyond that vendor\u2019s control, including, for example, fire, flood, riot, or acts of God. Vendors may not require a member to enter into a service or maintenance agreement with that vendor as a condition to making a requested heating oil delivery to that member. However, any member is free to choose, at that member\u2019s cost, to enter into such an agreement on terms and conditions agreed between a vendor and that member.<\/p><p><strong>How will I be billed for heating oil deliveries?<\/strong><\/p><p>For deliveries paid on credit, the bill or invoice is to be delivered within 5 days after the heating oil delivery. For deliveries paid on a budget plan, the bill or invoice is to be delivered during the first 5 days of each month. Suppliers are required to accept payments by cash, bank check, money order, or credit card. Please note, members are solely responsible for payment of all heating oil deliveries as well as all obligations relating to the purchase, sale and\/or delivery of heating oil from their selected supplier. ( Question answered in the last sentence above.)<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-701c0334 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no e-con\" data-id=\"701c0334\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-362d0d7b elementor-widget elementor-widget-template\" data-id=\"362d0d7b\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"7236\" class=\"elementor elementor-7236\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e587384 elementor-section-full_width elementor-section-height-min-height shapedividers_com-5400 elementor-hidden-tablet elementor-hidden-mobile elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"e587384\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-08af567\" data-id=\"08af567\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3dbd09a elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"3dbd09a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0aa3be7 elementor-invisible\" data-id=\"0aa3be7\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a4de55 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9a4de55\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:800}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">READY \nTO MAKE \nA CHANGE?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e71a40e elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"e71a40e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW117186128 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW117186128 BCX0\">Call or click to get rates &amp; sign up today!<\/span><\/span><span class=\"EOP SCXW117186128 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-41fe007\" data-id=\"41fe007\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a07a260 elementor-align-center animated-slow elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-button\" data-id=\"a07a260\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-push\" href=\"https:\/\/www.theenergy.coop\/test\/enrollment\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Rates & Get Started<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-56da5b6\" data-id=\"56da5b6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91643cc elementor-align-center animated-slow elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-button\" data-id=\"91643cc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-push\" href=\"tel:2154132122\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">215.413.2122<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f9ff83 elementor-section-full_width elementor-section-height-min-height shapedividers_com-5400 elementor-hidden-desktop elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"2f9ff83\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9c1f57\" data-id=\"b9c1f57\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-881dbc3 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"881dbc3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-19b1965 elementor-invisible\" data-id=\"19b1965\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fac4c2d animated-slow elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"fac4c2d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:800}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">READY \nTO MAKE \nA CHANGE?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4d85a6 elementor-widget elementor-widget-text-editor\" data-id=\"d4d85a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Switching to green energy DOES make a difference!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9508fb7\" data-id=\"9508fb7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e42a03 elementor-align-center animated-slow elementor-widget__width-auto elementor-tablet-align-right elementor-mobile-align-justify elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-button\" data-id=\"5e42a03\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-push\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Rates & Get Started<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>You\u2019ve got questions. We\u2019ve got answers.<\/p>\n","protected":false},"author":8636,"featured_media":1120,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pmpro_default_level":0},"categories":[],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - The Energy Coop<\/title>\n<meta name=\"description\" content=\"Frequently asked questions regarding The Energy Co-op, Renewable Electricity, Affordable Heating Oil, and Renewable Natural Gas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.theenergy.coop\/test\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - The Energy Coop\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions regarding The Energy Co-op, Renewable Electricity, Affordable Heating Oil, and Renewable Natural Gas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.theenergy.coop\/test\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"The Energy Coop\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-02T19:43:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.theenergy.coop\/test\/wp-content\/uploads\/2018\/08\/agriculture-countryside-crop-388415-2500x625.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"625\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"19 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.theenergy.coop\/test\/faq\/\",\"url\":\"https:\/\/www.theenergy.coop\/test\/faq\/\",\"name\":\"Frequently Asked Questions - 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